Common Issues
- Activity log not updating in real-time
- Missing entries for certain actions
- Unable to identify which user made a change
Activity Log
The Activity Log records all important actions related to orders and products,
This feature provides transparency and helps sellers monitor changes for better accountability and decision-making.
1. Order Activity Tracking
Section titled “1. Order Activity Tracking”Purpose: Monitor all order-related actions and changes.
Tracked Information:
- Order status changes
- Cancellation requests and approvals
- Customer interactions
- Payment processing updates
Benefits:
- Complete order history
- Troubleshooting support
- Customer service reference
2. Product Activity Tracking
Section titled “2. Product Activity Tracking”Purpose: Log all product-related modifications and updates.
Tracked Information:
- Product additions and deletions
- Price changes
- Inventory updates
- Product description modifications
Benefits:
- Inventory management history
- Performance tracking
- Business decision support
Need Help?
Section titled “Need Help?”Get Support
Still need help? Our support team is ready to assist you:
- 📧 Email: project.carteja@a2kgroup.org
- 📱 Phone: +63 927 881 2450