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Product Management

The Product Management section allows sellers to:

  • Add new products
  • Update existing listings
  • Remove unwanted or outdated products
  • Activate or deactivate products
  • Fix violated or flagged items

Access this feature by clicking “Product Management” in the left sidebar of your Carteja ShopHub dashboard.

Carteja Web Product Card

Adding Products

Section titled “Adding Products”
  1. Step 1: Open Product Management
    Section titled “Step 1: Open Product Management”
    • Click the Product Management link from the shop navigation menu.
  2. Step 2: Add Product
    Section titled “Step 2: Add Product”
    • Click the “Add Product” button in the top-right corner.
  3. Step 3: Upload Product Image
    Section titled “Step 3: Upload Product Image”
    • Select a clear, high-quality image of the product.
  4. Step 4: Enter Basic Product Information
    Section titled “Step 4: Enter Basic Product Information”
    • Add a product name, category, and a detailed description.
  5. Step 5: Input Specifications
    Section titled “Step 5: Input Specifications”
    • Provide the weight (kg), width (cm), length (cm), and height (cm).
  6. Step 6: Set Pricing & Inventory
    Section titled “Step 6: Set Pricing & Inventory”
    • Add the selling price, cost price, and available stock quantity.
    • Set the status to List or Unlist.

Editing Products

Section titled “Editing Products”
  1. Step 1: Locate the Product
    Section titled “Step 1: Locate the Product”
    • Scroll horizontally in the product table to find the expand/edit icon.
  2. Step 2: Edit Details
    Section titled “Step 2: Edit Details”
    • Click the edit icon and update any necessary information:
      • Change prices
      • Update descriptions
      • Modify stock quantities
      • Replace images
      • Adjust categories
  3. Step 3: Save Changes
    Section titled “Step 3: Save Changes”
    • Click Save to update the product details.

Deleting Products

Section titled “Deleting Products”
  1. Step 1: Locate the Product
    Section titled “Step 1: Locate the Product”
    • Scroll horizontally in the product table to find the delete icon.
  2. Step 2: Delete Product
    Section titled “Step 2: Delete Product”
    • Click the delete icon for the product you want to remove.
  3. Step 3: Confirm Deletion
    Section titled “Step 3: Confirm Deletion”
    • Confirm when prompted.

Activating Products

Section titled “Activating Products”

Products marked as Active are visible to customers and available for purchase.
Ensure that:

  • Product details are complete
  • Sufficient stock is available

Deactivating Products

Section titled “Deactivating Products”

Use the Inactive status for products that are temporarily unavailable.
This is useful for:

  • Seasonal items
  • Products awaiting restock

Handling Violations

Section titled “Handling Violations”

Products marked as Violation have broken platform policies.
To fix this:

  • Review the reason for violation
  • Correct any issues (e.g., pricing errors, prohibited items, inappropriate content)
  • Resubmit for approval

Need Help?

Section titled “Need Help?”

Common Issues

  • Product image fails to upload
  • Changes to product details do not save
  • Error when deleting a product
  • Product status not updating correctly

Troubleshooting Guide →